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1. Do your products fit true to size?
Our garments are designed to fit comfortably and true to standard sizes. However, we strongly recommend consulting the size guide available on each product page before placing an order, as no exchanges or returns will be accepted if the size is incorrect.
2. What are the delivery times?
As each item is printed on demand , production time varies between 1 and 3 business days . Delivery then takes between 5 and 10 business days , depending on your location. Once your order has been shipped, you will receive an email with a tracking number to follow its progress.
3. Can I return or exchange an item?
As our products are printed on demand, we do not accept returns or exchanges . However, if the item received is defective, damaged or does not match your order , contact us within 48 hours of receipt with supporting photos, and we will offer you a solution (replacement or refund).
4. Can I cancel my order after placing it?
Yes, you can cancel your order within 12 hours of confirmation. After this time, cancellations will only be accepted at our discretion, as production begins shortly after your purchase is confirmed.
5. How can I contact your customer service?
Our team is available to answer any questions you may have! You can contact us by email at theambitioussocietybrand@gmail.com. We aim to respond within 24 to 48 business hours .